Shipping policy
At Chase the Ten, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for full details.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email with your tracking details.
Shipping Time
Estimated delivery times are as follows:
- Domestic Shipping (Pakistan): 3–5 business days.
-
International Shipping: 7–14 business days
Please note that delivery times may vary depending on your location and external factors such as customs or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order weight.
- Free Shipping: Available on orders above [PKR Amount] (if applicable)
- Standard shipping rates apply to all other orders
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your delivery status.
Delays & Issues
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high order volumes.
Chase the Ten is not responsible for delays caused by third-party shipping carriers, but we will do our best to assist you.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at: chasetheten@gmail.com
We will work with the courier service to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: chasetheten@gmail.com
Location: 8613 East Windsor Avenue, Scottsdale Arizona 85257, United States.
Thank you for shopping with Chase the Ten.